Contact
Direct access, by design.
There is no support queue here and no account manager between you and the work. Messages reach Ossama, and the person who answers you is the person who builds your business. Email is fastest, and anything sent on a working day is answered the same day or the next.
For anything at all: projects, quotes, invoices, support, or removing your details from our records.
Phone
Belgian number, so mind the time difference if you are calling from North America. Brussels is CET.
Office
Drève du Parc 15 boîte b018
1000 Brussels, Belgium
Our production studio is also in Brussels, and is where Belgian and European clients record.
Text messages
Reply STOP or HELP
To stop messages, reply STOP to any text. Reply HELP for help, or email us and we will remove you by hand. Full details below.
Business details
Brandamax is a trading name of Ossama Hamdi, a sole trader registered in Belgium.
Company number: 0798.534.979
Registered address: Drève du Parc 15 boîte b018, 1000 Brussels, Belgium
We build and operate online course businesses for coaches, consultants and experts: strategy, video production, platform, sales funnel and automation.
Text messaging
We send text messages, and only to people who ask us to.
Brandamax sends SMS for one reason: so that people who have booked a call with us actually make it to that call. We do not buy, rent, import or scrape phone numbers, and we never message anyone who has not given us their number and ticked a box asking for messages.
How you opt in
The only place we collect a mobile number is the booking form for a strategy session, reached from brandamax.com/academy. You watch a short video, answer three questions about your business, then choose a time from the calendar.
The last step of that booking form has a mobile number field marked optional. Leaving it blank does not stop you booking. If you type a number, two consent checkboxes appear underneath it. Both are unticked by default, and neither is required to submit the form. You only receive text messages if you tick one yourself.
The exact wording you agree to
These are the two checkboxes, word for word as they appear on the booking form:
Checkbox one, appointment reminders
I agree to receive SMS messages from Brandamax at the number provided about my booked call, including call confirmations, reminders, and follow-ups. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.
Checkbox two, occasional updates
I agree to receive marketing SMS messages from Brandamax at the number provided. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.
What we send, and how often
If you tick the first box, the messages relate to your own appointment and nothing else:
- A confirmation once the call is booked
- A reminder the day before
- A short reminder about an hour before the call
- A message if the call is rescheduled or missed, with a link to pick a new time
That is typically three to four messages per booking. If you tick the second box as well, you may also receive occasional messages about our services, at no more than four per month. Message frequency may vary. Message and data rates may apply.
What we never do
- We do not sell, rent or share your mobile number with anyone for their own marketing
- We do not share your consent with third parties or affiliates
- We do not message numbers obtained from purchased lists, scraping or any source other than the form above
- We do not require a phone number in order to book a call with us
Stopping messages, and getting help
Reply STOP to any message from us and the messages stop immediately. You will receive one final message confirming that you have been unsubscribed, and nothing after that.
Reply HELP to any message and you will get our contact details back.
You can also email support@brandamax.com at any time and we will remove your number by hand, along with anything else of yours we hold.
How we store and handle your data is set out in our Privacy Policy, and the terms of our services in our Terms and Conditions.
Thinking about building a programme?
Book a strategy session instead of emailing. Sixty minutes on what you would be selling, to whom, and how we would build it for you.
Book a strategy session →